Notation based on the Act on Specified Commercial Transactions
Distributor: Brinco Co., Ltd.
Representative: Taehwan Kim
Public email address: mmesh@bringko.com
Website address: https://mmesh.jp
Necessary charges other than product price
1. postage
Japan region
Free shipping for purchases over 5,000 yen
If the purchase amount is less than 5,000 yen, 500 yen uniformly
Hokkaido/Okinawa region Free shipping for purchases over 10,000 yen
If the purchase amount is less than 10,000 yen, 890 yen (Hokkaido), 1,590 yen (Okinawa)
2. Delivery information As a guideline for delivery, we will carry out the delivery procedure within 7 to 14 business days based on the date of order confirmation and payment confirmation. (based on business days)
Because we share inventory at multiple stores, due to the situation, the number of inventory cannot be updated in time,
An error with the actual stock number may occur.
Even if it is in stock, it may be out of stock at the manufacturer, defective products, production delays, discontinued sales,
For other reasons, we may not be able to secure the product.
In that case, the product will be out of stock, and we will respond after contacting you by email or phone.
We do not ship on Saturdays, Sundays and public holidays.
If you do not receive the item within 2 weeks after receiving notification that the item has been shipped, please contact the customer center.
3 . Customs duties: We will bear all customs duties and related consumption tax, etc. within Japan only.
4. Transfer fee: Depending on the payment method, a transfer fee may be charged.
Application expiration date
If the payment deadline set by each payment agency has passed, it will be assumed that there is no intention to purchase, and the order will be automatically canceled.
In addition, we will contact you if the ordered product is out of stock. If we do not hear from you within a week of contacting us, we will cancel the product with advance notice.
Handling of defective products
・Please contact us as soon as possible after receiving the product.
・Please note that if 7 days have passed since the product arrived, if the product has been used, or if it has been washed or repaired, we cannot accept returns for any reason.
・If you wish to return an item, please be sure to contact the Customer Service Center in advance.
We will specify the return method and destination.
・Please note that we cannot accept returns without contacting us in advance.
・Regarding the implementation criteria for returns and exchanges, if there is content described on each product page, the applicable content will be applied with the highest priority. Please note that we may not be able to accept returns or exchanges depending on the product or the content of the defect.
・In principle, we cannot accept returns or exchanges for custom-made products, except in the case of defective products or incorrect delivery.
・We will bear the return shipping fee, customs duty, consumption tax, etc. when returning the product due to damage or product defects, so please send it by cash on delivery.
*Depending on the delivery company specified at the time of return, it may not be possible to ship by cash on delivery.
In that case, please send the item with prepayment. We will refund the shipping fee at a later date.
*If we inspect the returned product and find no defects,
Please note that the return shipping fee and handling fee will be borne by the customer and will be refunded.
Sales volume/sales price
Please check each product page.
Delivery time
We usually ship within 7-14 business days after receiving your order.
We are very sorry, but depending on the order status of the product, we may have to wait longer than the number of days above,
We may split the shipment. We will contact you separately if the product is out of stock.
*Delivery to Hokkaido and Okinawa may take several days.
payment method
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credit card |
Acceptable cards: VISA, MASTERCARD, JCB |
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Bank transfer |
In the case of bank transfer, we will accept your order upon confirmation of payment and start preparing for shipment. |
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*If there is no payment within one week after ordering, the order will be cancelled. |
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*Please pay the bank transfer fee at the customer's expense. |
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*For bank transfers, please make the transfer under your own name. |
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*If you are making a transfer under a name other than your name, please contact customer support. |
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Convenience store settlement (eContext) |
You can pay at Lawson, Seicomart, Ministop, Circle K Sunkus. *eContext Call Center : 012-23-7523 |
| Postpay (Payday) |
This is a payment method for the next month that can be used with just an email address and mobile phone number. For details, please check the explanation below. |
Payment deadline
Advance payment (credit card, bank transfer, convenience store payment): Until the payment deadline specified by each payment agency
*Regarding payday
・Lump-sum payment
- We will issue an invoice on the 1st day of the following month, and will notify you by email or SMS (short message) by the 3rd day of the following month.
- Payment methods are convenience store payment (convenience store installation terminal), bank transfer and account transfer.
- Payment deadline is 10 days for convenience store payment and bank transfer. In the case of direct debit, the amount will be withdrawn on the 12th*. However, it may be the 20th* in January and May.
- Depending on the payment method, a fee will be charged for each monthly payment (billing). In the case of convenience store payment, the transfer fee is 356 yen (tax included), and in the case of bank transfer, the customer will be responsible for the transfer fee. In the case of fund transfer, no payment fee will be charged.
| payment method | convenience store |
Account transfer
(automatic withdrawal from bank account) |
Bank transfer |
|---|---|---|---|
| Payment date | Up to 10 days* | 12th* | Up to 10 days* |
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Commission paid
*Only occurs once a month, regardless of the number of times of use |
Up to 390 yen (tax included) | 0 Yen | The transfer fee varies depending on the financial institution |
*If it falls on a bank holiday, the next business day
*The payment due date and account withdrawal date will be changed to the 27th from May usage (June billing).
・In the case of payment after 3 installments
- If you upgrade from the Paidy app to "Paidy Plus" for free, you can use 3 postpayments for orders with a payment amount of 3,000 yen or more.
- Payment will be made from the month following the application (usage) date.
- Please check your payment statement on MyPaidy or on your monthly bill.
- No split fee will be charged. Please note that the above fee may be charged depending on the payment method.
Click here for details on postpayment → https://paidy.com/payments/
Deadline for returns
Contact us within 7 days (including weekends and holidays) from the arrival of the product
return shipping
In the case of a defective product or wrong product, we will bear the shipping fee, customs duty, handling fee, etc.
Regarding returns and exchanges due to customer's convenience,
The customer is responsible for the round-trip shipping fee, customs duties and fees for returning the product, and the re-delivery fee.
*Even if you wish to exchange a defective product, we may not be able to prepare a replacement product depending on the stock status.
About exchange/return
* We do not accept any color changes or exchanges with other products after the order is completed.
* If you wish to add or change items, please place a new order after canceling.
About exchange/return procedures
・Returns and exchanges due to customer's convenience, such as size exchanges and image differences,
Both shipping and handling fees are the responsibility of the customer, so please send the item prepaid.
*If the product is returned by cash on delivery, the customer will be responsible for the round-trip shipping and handling fees.
Please note that we will issue a refund.
・We will bear the return shipping fee, customs duty, consumption tax, etc. when returning the product due to damage or product defects, so please send it by cash on delivery.
*Depending on the delivery company specified at the time of return, it may not be possible to ship by cash on delivery.
In that case, please send the item with prepayment. We will refund the shipping fee at a later date.
*If we inspect the returned product and find no defects,
Please note that the return shipping fee and handling fee will be borne by the customer and will be refunded.
*Please note that it will take about 2-3 weeks from the time you send the returned item to mmesh until the refund.
[return address]
[〒 547-0033]
JABLE Logistics Center Co., Ltd. 1-6-1 Hirano Nishi, Hirano Ward, Osaka City, Osaka Prefecture
Recipient: BRINGKO
mmesh distribution center
[ 〒21008 ]
84 Pyeongri-gil, Geyang-gu, Incheon, Republic of Korea
* If there is an error in the delivery address or contact information, there may be problems with delivery.
Before completing your order, please be sure to check the customer information, such as your address and contact information, to ensure there are no mistakes.
In the unlikely event that there is an error or change in your personal information, please contact the customer service center immediately.
*Please note that if the packaging is insufficient or repackaging is difficult, a repackaging fee and material cost of 500 yen may be charged at the time of return.
*Please keep the copy of the return slip with you until the procedure is completed.
