Terms of Service
Article 1 Terms of Service
These Terms of Use (hereinafter referred to as the "Terms"), provided by mmesh (hereinafter referred to as the "Company"),
When using the " https://mmesh.jp " service, all users must comply
Matters and the rights and obligations between the Company and members are stipulated. the service as a member
Please be sure to read the entire text before agreeing to this agreement.
Article 2 Definitions
The following terms used in these Terms shall have the respective meanings set forth below.
1. "This site" means the website "mmesh ( https://mmesh.jp )" operated by the Company.
2. "User" is a general term for those who use the services provided by the Company in this service after understanding and approving all of the contents of this agreement, including "members" defined in the following paragraph. To do.
3. "Member" means an individual or corporation who has fully understood and approved the contents of this agreement and has been registered as a user of this service.
4. "Non-member" means a person who uses the services provided by the "Site" without registering as a member.
Article 3 Application and change of this agreement
The Company may, without obtaining the prior consent of the user, post the information on the website or by e-mail or any other method that the Company deems appropriate.
By notifying or notifying the user, this agreement can be revised.
If you continue to use all or part of this service after this agreement has been revised, you will be deemed to have agreed to all of the revised terms.
Article 4 Use of this service
The user shall comply with laws, regulations, notices, these Terms, and the personal information protection policy separately established by the Company,
The Service shall be used in accordance with the Privacy Policy, etc.
Article 5 Suspension of Service
The Company shall, without prior notice to the User, in the following cases:
We may suspend the provision of all or part of this service.
1.Regular maintenance and update of the system of this service and in case of emergency
2. When it becomes difficult to provide this service due to force majeure such as fire, power failure, natural disaster, etc.
3.In addition, when the Company determines that it is unavoidable to stop the system.
Article 6 Member Registration
1. Those who use this service agree to this agreement and enter registration information,
Membership registration shall be applied for and membership registration shall be completed when the Company approves the membership registration.
2. The Company shall not approve the registration application if the applicant for membership registration falls under any of the following items.
① If you have been subject to disposition such as cancellation of membership registration due to violation of the terms of service provided by our company in the past
② If the content of the application contains false information
③ If there was a prohibited act or default in relation to any service provided by the Company in the past
④ Other cases where the Company reasonably determines that approval of registration is inappropriate in terms of the operation and management of the Service.
* If there is any change in the registered information, the user shall promptly notify the change.
The Company shall not be held responsible for any disadvantages suffered by the member due to the failure to notify the Company.
Article 7 Suspension of Use and Cancellation of Membership Registration
Members may withdraw from membership at any time following the procedures prescribed by the Company.
When the Company receives a withdrawal application from a member or cancels membership registration, the member
Membership shall be forfeited.
If the member falls under any of the following reasons, the Company shall, without prior notice to the member,
We may temporarily suspend the eligibility for using the service or withdraw the member.
1. If the content of the application contains false information
2. When it is found that there has been a delay in fulfillment of payment obligations such as charges, a long period of inability to receive products, etc., refusal of returns or exchanges, or other defaults without justifiable reasons.
3. In the event of obstructing the use of the Company's operating services or performing an act that interferes with them
4. Acts that violate laws or acts contrary to public order and morals
5. When the user whose use of the Service is suspended repeats the act twice or more during the suspension period.
6.Other cases where the Company determines that it is not suitable as a service user
Article 8 Notice or Communication
- If the Company deems it necessary, the Company shall notify or contact the User by telephone, e-mail, etc., regardless of the prior consent of the member.
- The Company will notify members by any method that the Company deems appropriate, such as posting the content of the notification by e-mail or posting it on the Company's website.
Article 9 Purchasing products, etc. on this site
1. Users can purchase products, etc. from the Company using the Service.
2. When purchasing a product, the user shall fully check the information presented on this site and the contents of this agreement before using this service.
3. If the user wishes to purchase a product, the user shall apply for the purchase of the product according to the method specified by the Company.
4. The delivery of products by this service corresponds to domestic and overseas shipments in Japan.
In addition, the user shall agree in advance that delivery may be delayed depending on the delivery area and delivery status.
Article 10 Establishment of sales contract
1. If the User wishes to purchase a Product, etc., the User shall apply for the purchase or use of the Product, etc., in accordance with the method separately designated by the Company.
2. When the Company has completed the acceptance processing of the application in the preceding paragraph and received an e-mail from the Company confirming the details of the order to the member, or when the web page to that effect is displayed on the screen of the PC, etc.,
A sales contract for the relevant product or a contract for the provision of the relevant service shall be established between the Company and the member.
3. After the sales contract is concluded, the Company shall be able to charge the member for the price based on the sales contract established between the user and this site (hereinafter "price").
4. In using this service, if the user violates this agreement, our company shall be able to cancel or cancel the sales contract and take other measures.
5. Use by minors requires parental consent, and if an order is actually placed, it is assumed that the parental consent has been given.
6. If the user's order is not accepted due to Internet failure or other reasons not attributable to the Company, the Company will not be held responsible.
7. In the event of any of the following events, the Company may cancel the contract.
(1) When the User violates these Terms
(2) When the credit card company designated by the user informs us that the credit card has failed
(3) When it becomes clear that the user's ability to pay has become compromised
(4) When the product is out of stock and cannot be delivered easily
(5) If delivery is not possible due to unknown destination or long absence
*If the user commits fraudulent or inappropriate acts regarding the use of this service,
The Company reserves the right to cancel or terminate the sales contract or take other appropriate measures.
Article 11 Payment Method
The amount to be paid for the purchase of a product, etc. will be the sum of the product price including consumption tax, the shipping fee, the handling fee related to this, and the handling fee related to this.
Payment for products purchased through this service shall be made by credit card in the user's name or by bank account transfer.
In addition, if a dispute arises between the user and a third party such as the credit card company, it shall be resolved by both parties, and the Company shall not assume any responsibility.
Article 12 Returns and Exchanges of Products, etc.
Regarding the implementation criteria for returns and exchanges, if there is content described on each product page, the applicable content will be applied with the highest priority and judged. As a general rule, we do not accept returns or exchanges for custom-made products, except in the case of defective products or incorrect delivery.
The user shall apply for return or exchange in accordance with the procedure and cost burden separately determined by the Company.
In addition, regarding returns and exchanges approved by our company, we will only do it if you contact the customer center within 3 business days after the arrival of the product, and we will not be responsible for any other cases.
Shipping costs for returning or exchanging items will be borne by our company only in the case of defective products, incorrect delivery, or other reasons that should be attributed to our company.
For returns or exchanges due to the user's convenience (size does not fit, image is different, etc.) other than the preceding paragraph, the user shall bear the shipping and handling charges.
For users who wish to exchange, the product will be returned to our shop, and we will ship it as soon as we can prepare a replacement product.
If exchange is not possible due to out of stock, etc., a refund will be given.
Refunds shall be made in accordance with the separately stipulated regulations.
Article 13 Shipment of goods
It takes about 7 to 14 days for the product to be shipped.
However, due to our company's circumstances, the shipment of the product may be delayed.
Delivery of the product shall be completed when the product is delivered to the delivery address specified by the user.
We will bear all costs incurred in Japan, such as customs duties and customs clearance fees.
Delivery will take longer than expected if:
1. When the package could not be received due to the convenience of the user
2. When delivery circumstances, natural disasters, traffic conditions, weather, etc. affect
3. When the number of orders shipped by the Company significantly exceeds the initial forecast.
4. When it takes more time due to the circumstances of the delivery company such as remote islands .
Article 14 Refund
Although mmesh strives to provide as accurate product descriptions as possible,
In the unlikely event that there is an obvious contradiction with the facts, such as discrepancies in the quality information of the products sold,
Please return the item in unused condition for a refund.
Article 15 Disclaimer for Products, Etc.
1. Unless otherwise specified, the warranty for products sold in this service shall be based on the contents of the attached product warranty.
2. In the case of defects in quality, material, function, performance, compatibility with other products, etc., and damage, loss, disadvantage, etc. caused by these, with respect to products, etc. that are traded in this service. Except for the above, we shall not bear any guarantees or burdens such as liability for damages.
3. The Company does not guarantee that there are no errors in the accuracy, completeness, up-to-dateness, etc. of product descriptions, price indications, and other service contents on the Service. If there is a description different from the current situation, the current situation will be given priority.
4. Regarding troubles due to unknown delivery addresses, etc., the Company will contact the contact information registered by the member and deliver the products, etc. to the delivery address specified when purchasing the products, etc. performance of the delivery obligation of and shall be exempted from such obligation.
5. If the Company cancels the sales contract due to reasons attributable to the user, the Company will claim damages (delivery charges, transfer fees, etc.) caused to the user by the user, or as specified in the preceding paragraph. It can be deducted from the refund amount.
6. In the event that the ordered product received by the Company from the User is out of stock or unavailable due to fluctuations in the inventory status of the Company or the manufacturer, etc., the Company may cancel the acceptance of the order.
7. The Company shall not be held responsible for any incidents such as theft, unauthorized use, loss, or inability to use the product after delivery. The user shall acknowledge in advance that the management of the product after delivery shall be done at his/her own responsibility.
Article 16 Use of Personal Information
In order to conduct our business smoothly, we collect information such as your name, address, telephone number, and e-mail address.
We have obtained and used it. We will use the personal information you provide for the following purposes.
1) Delivery of products, payment procedures, etc. required for the provision of this service
2) CS correspondence (response to inquiries, consultations, customer support, confirmation and recording)
3) Marketing activities for products, services, campaigns, etc. by e-mail, etc.
4) Improvement and enhancement of other services
Article 17 Personal Information Protection Policy
- In view of the importance of personal information, the Company will comply with the "Act on the Protection of Personal Information" and this "Privacy Policy", and will strive to protect personal information by properly managing the personal information of members.
- As a general rule, the Company shall not disclose or provide personal information registered by a member to a third party without the consent of the individual.
- The Company may change or revise the above "Privacy Policy" etc. without prior notice in order to change the operation of measures for personal information protection or to respond to changes in laws and regulations.
- After the purpose of collecting and using personal information is achieved, we will promptly destroy the relevant information.
Article 18 Management of member ID and password
1. The member shall be responsible for managing the ID and password registered on this site.
2. The ID and password of this site shall not be rented, transferred, transferred, traded, etc. to a third party.
3. The Company shall not be held responsible for any negligence in the use of IDs and passwords by members or damages caused by third party use.
Article 19 Prohibitions
Members shall not perform any of the following acts, and if damages are caused to the Company or a third party by violating these, the member shall be responsible for compensating for all such damages.
- Acts of making false declarations or notifications regarding records on this site, such as registering another person's e-mail address
- Acts that cause disadvantage or damage to a third party or our company, or acts that may cause such
- Acts that infringe or may infringe on the property or privacy of a third party or our company
- Acts that use or provide harmful programs such as computer viruses, or acts that are likely to do so
- Acts of changing the content posted on this site, and acts of deleting or changing copyrights, trademarks and other rights notices
- Acts contrary to public order and morals, or acts that are likely to do so
- Other acts that the Company deems inappropriate
Article 20 Links
- If the Site provides links to other websites or resources, or links from other websites or resources to the Site, the Company does not accept the content or use (legality, validity, validity, etc.) of such linked websites. (including, but not limited to, accuracy, reliability, safety, currency and completeness). In addition, if the Company reasonably determines that the content of the linked website or resource is illegal or inappropriate for the management and operation of this service, it will We may remove such links.
- In the event that the user conducts a transaction with a third party that is conducting some kind of advertisement or publicity, the Company shall conduct such transaction at the user's own discretion and responsibility, and the Company shall not be responsible for the content of such transaction. shall not be held liable for
- We do not guarantee the contents and conditions of transactions such as payment for products, etc., determination of contract conditions, guarantees, guarantees, licenses, etc. We shall not be held responsible for any damages to members arising from transactions conducted via advertisements or publicity.
Article 21 Copyright
Copyrights, trademark rights, and all other intellectual property rights related to wording, images, designs, etc. used in this service belong to the Company, and users shall not infringe these rights. shall be
If a problem arises between the right holder or a third party in violation of the provisions of this article, the user shall resolve the problem at his/her own responsibility and expense, and shall not cause any inconvenience or damage to the Company. will do.
Article 22 Disclaimer
1. The Company shall not be liable for any damages, losses, disadvantages, etc. caused to the User, except in cases where the Company is responsible for the Service.
2. In the event that a user causes damage to another user or a third party through the use of this service, the relevant member shall resolve this at its own responsibility and expense, and the Company shall We shall not give any damage, loss, disadvantage, etc.
3. Even though the Company has taken reasonable safety measures, the Company shall not be liable for any damages to the User due to unauthorized access to data related to the Service, contamination with computer viruses, or other fraudulent acts. We will not be held responsible in any way if this occurs.
4.Even if our company is responsible, our liability shall be limited to direct and ordinary damage unless there is intentional or gross negligence on our part.
Article 23 Governing Law and Agreed Jurisdiction
- Governing laws such as guidelines applied to this agreement and this service shall comply with the laws and regulations of South Korea.
- When using this service, if there is any doubt about matters not stipulated in this agreement or interpretation, we will discuss in good faith between our company and the user and resolve it.
- If a lawsuit arises regarding the use of this service, the court having jurisdiction over the location of our head office (Seoul Western District Court) shall be the exclusive jurisdictional court of the first instance.